How to Seek Assistance from the Illinois Department of Human Services During the COVID-19 Crisis

IDHS is still offering applications for benefits and requests for assistance online and by phone.

The Illinois Department of Human Services (IDHS) has announced that, starting March 30, 2020, it will expand services available by phone and online while keeping only 14 public-facing benefits offices open with reduced staff across the state. This action is taken in an effort to balance the need to provide essential services while meeting Center for Disease Control (CDC) social distancing guidelines during the coronavirus situation.

IDHS urges all customers to apply for and manage their benefits online at ABE.Illinois.Gov or by calling the IDHS Help is Here toll-free line at 1-833-2-FIND-HELP. IDHS will keep both its customers and employees updated as to rotations to other open offices or any further office closures.

IDHS is still offering applications for benefits and requests for assistance for emergency food relief (SNAP), cash assistance (TANF) and medical (Medicaid eligibility) applications online at ABE.illinois.gov or by calling the ABE Call Center at 1-800-843-6154. 

Read the press release from the Illinois Department of Human Services.

More Information

Systemic inequities and the legacy of structural racism make it harder for low-income people and people of color to achieve financial stability.

Low-wage workers deserve jobs that enable them to balance work and family life while attaining economic stability.

To receive the latest news and information from the Shriver Center