COVID-19 Resources for Individuals and Families in Illinois

Information and resources to aid communities.

Last updated January 28, 2021

Here are links to information and useful resources to aid communities seeking support during the COVID-19 pandemic.  

We will update this page frequently. Learn more about the Shriver Center’s COVID-19 advocacy for systemic change.

COVID-19/Coronavirus Information
Child Care
Criminal Justice
Domestic Violence
Economic Impact Payments
Employment/Unemployment Compensation
General Lists of Resources
Immigrant Communities/Public Charge
Justice-Involved Individuals
Legal Aid
Mental Health
Public Benefits
Social Security

COVID-19/Coronavirus Information

Illinois Department of Public Health Information About Coronavirus
In English and Spanish

State of Illinois Stay at Home FAQs

Child Care

Information and Resources for Emergency Child Care
[Governor’s Office of Early Childhood Development]

Frequently Asked Questions Following the Mandatory Closure of All Child Care Centers and Homes
[State of Illinois]

Guidance for Child Care Centers, Child Care Homes, and Early Education Programs
[State of Illinois]

Criminal Justice

Illinois Department of Corrections COVID-19 Response

Cook County Department of Corrections


COVID-19 Resources for the Disability Community
[Access Living]

Domestic Violence

Services for Victims of Domestic Violence
Call 1-877-TO END DV or 1-877-863-6338 (Voice), or 1-877-863-6339 (TTY). This hotline, operated by the Illinois Department of Human Services is toll free, confidential, multilingual, and open 24-hour.

Employment and Unemployment Compensation

Benny the Illinois’ unemployment benefits virtual assistant
If you are in Illinois and unemployed, Benny is designed to help you along the road to getting Illinois unemployment benefits. 

Unemployment Insurance and COVID-19: Pritzker Administration Efforts to Expand Access and Eligibility

COVID-19 Guide for Workers in Illinois (available in English and Spanish)
[UIC Center for Healthy Work]

Workers’ Compensation Notice of Emergency Amendment
Essential workers who contract COVID-19 and file for workers compensation will be presumed to have contracted COVID-19 on the job.

Illinois Department of Employment Security: COVID-19 and Unemployment Benefits

Illinois Department of Employment Security Taking Steps to Address Unprecedented Volume of Unemployment Claims

Economic Impact Payments

Stimulus Payment Assistance
Information and resources from the Internal Revenue Service on economic impact payments eligibility and how to get a payment.

Get Your Stimulus Check
New America, Economic Awareness Council, Heartland Alliance, and the Woodstock Institute have partnered to create this central place for Illinoisans to get information about how to receive their stimulus checks. 

Check Cashing Fees Waived for Unbanked Illinoisans
The Illinois Department of Financial and Professional Regulation has announced that unbanked Illinoisans may cash their stimulus payments at a number of banking institutions without incurring check cashing fees.


All SNAP Recipients Will Receive an Additional 15% in Benefits from Jan-June 2021 [also available in Spanish] [Greater Chicago Food Depository]

Emergency SNAP Allotments, April & May 2020: What You Need to Know
SNAP Suplementos de Emergencia: Abril y Mayo de 2020 lo que necessita saber
The Illinois Department of Human Services (IDHS) is issuing emergency SNAP (LINK) supplements to more than 450,000 SNAP households to help buy food during the pandemic crisis. Congress approved special SNAP supplemental benefits in response to the COVID-19 pandemic under the Families First Coronavirus Response Act. This fact sheet is also available in Spanish.

Greater Chicago Food Depository Coronavirus (COVID-019) Updates and Information

Help for People Applying for SNAP and Medicaid
[Greater Chicago Food Depository]

Apply for SNAP benefits online

Attention: SNAP Work Requirements for ABAWDs Temporarily Suspended During State of Emergency

Information About the Supplemental Nutrition Program for Women, Infants and Children (WIC) Program
[Although local offices are closed to the public, community members can reference this flyer for a website and phone number that can be used to look up contact information for your local office and call to apply for benefits.]

Pandemic EBT (Electronic Benefit Transfer) SNAP benefits


Open Enrollment (ends December 15, 2020)

Get Care Illinois offers low-income individuals and families a roadmap to finding, obtaining, and using healthcare coverage in Illinois through Medicaid or the Health Insurance Marketplace.

Getting Health Insurance Coverage
[Get Covered Illinois]

HelpHub is an online community where enrollment assisters in Illinois can share their experiences, ask questions and troubleshoot problems they are having helping consumers enroll into affordable, comprehensive health care options. 

HIV Resource Hub + COVID-19 Financial Assistance [AIDS Foundation of Chicago and Center on Halsted]

Fact Sheets for Patients
Fact sheets in 30+ languages from the Health Literacy Project.

Black Patients’ Guide to COVID-19 [Color of Change]


What Changed About the COVID-19 Eviction Moratorium for Illinois? [November 2020] [Lawyer’s Committee for Better Housing] [Also available in Spanish]

Illinois Governor Suspends Evictions Pursuant to Emergency Order
[State of Illinois]

Sheriff Tom Dart Suspends Court-Ordered Evictions in Cook County for 30 Days
[Cook County Sheriff]

Can I Be Evicted During the COVID-19 Crisis in Cook County?
[Legal Aid Chicago] [also available in Spanish]

Chicago Coalition for the Homeless Mutual Aid Fund
One-time emergency grants of up to $500 to individuals or families experiencing homelessness, including people who are unsheltered, staying at a shelter, or living doubled-up with family or friends. 

Coming Home during COVID: a Webinar on Housing Protections for Justice-Involved People in Illinois

General Lists of Resources

Illinois COVID Help
These virtual assistant bots can help you with a wide range of COVID-related issues including eviction, consumer debt, employment and more.

State of Illinois Coronavirus Resources

City of Chicago Coronavirus Resources

Families First Coronavirus Response Act: Emergency Paid Sick Leave Act and Emergency Family and Medical Leave Expansion Act [Legal Aid Chicago]

Southside Weekly COVID-19 Community Resource Guide

COVID-19 Policy Resources
[Heartland Alliance]

COVID-19 Resources for Small Businesses and Nonprofits 
[Chicago Lawyers’ Committee for Civil Rights]

UIC School of Public Health COVID-19 Resources

COVID-19 Fact Sheets and Resources from Legal Aid Chicago

Chicago and Cook County Paid Sick Leave FAQ [Legal Aid Chicago]

Immigrant Communities/Public Charge

Immigrant Family Resource Program
Help for low-income immigrant families and other limited-English speaking person seeking public benefits.

Resources for Immigrants During the COVID-19 Crisis including information regarding the “public charge” rule. [Illinois Coalition for Immigrant and Refugee Rights]

Protecting Immigrant Families Illinois Resource List

COVID 19 Resources for Undocumented Communities
[Betancourt Macias Family Scholarship Foundation]

COVID-19 Resources for Undocumented Students
[UIC’s Office of Diversity]

Unemployment Benefits in Illinois for Non-U.S. Citizens [Legal Aid Chicago]

Beneficios de desempleo de Illinois para inmigrantes Preguntas frecuentes [Legal Aid Chicago]

Parole Guide for Sponsors of Detained Immigrants
[If you have a loved one who is detained by Immigration and Customs Enforcement (ICE), you can help them apply for release on parole. From the Southern Poverty Law Center.]

Webinar: What Illinois Immigrants Need to Know During the COVID-19 Pandemic

Resources for Justice-Involved Individuals

Your Rights to Housing and Public Benefits After Leaving Illinois Prisons [En Español]

Legal Aid

Legal Aid Chicago

Need Help Applying for Illinois Department of Human Services Benefits? [En Español] [Legal Aid Chicago]

Illinois Legal Aid Online: Legal Issues During the Coronavirus Pandemic


Youth Services Available to LGBTQ Youth in Chicago During COVID-19
[Howard Brown Health]

Mental Health

NAMI Chicago Helpline

Illinois Mental Health Collaborative

Illinoisans who would like to speak with a mental health professional can text “TALK” to 5-5-2-0-2-0, or for Spanish, “HABLAR” to the same number: 5-5-2-0-2-0 free of charge. A service of the Illinois Department of Human Services’ Mental Health Division.

Public Benefits

How to Seek Assistance from the Illinois Department of Public Aid During the COVID-19 Crisis

ABE: Online Application for Healthcare, Food, and Cash Assistance for Illinoisans

Family Community Resource Centers
Due to the Coronavirus situation, the Illinois Department of Human Services has temporarily closed all Family Community Resource Centers (FCRCs). Please visit, call the IDHS Help is Here toll-free line at 1-833-2-FIND-HELP, or call your office’s Urgent Call Team for help.

Social Security

Social Security and Coronavirus
[Social Security Administration]


Free and Low-Cost Internet Plans
[National Digital Inclusion Alliance]


Illinois Commerce Commission
The ICC has issued an emergency order mandating that all public gas, electricity, water and sewage utilities in the State of Illinois cease disconnections and waive late fees until May 1, or until the state of emergency is lifted.

Illinois Attorney General Encourages People to Contact His Office About Utility Service Shutoffs During COVID-19 Outbreak

Commonwealth Edison COVID-19 Response

People’s Gas COVID-19 Response

NICOR Gas COVID-19 Response

Vaccine / Testing

COVID-19 Vaccine Frequently Asked Questions [Illinois Department of Public Health]

COVID-19 Vaccine Administration Plan [Restore Illinois]

City of Chicago Vaccine Planning

State of Illinois Vaccination Locations Map

State of Illinois COVID-19 Testing Sites Map

More Information

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