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Making Public Benefits Accessible to Clients with Visual Impairments

with Greg Bass

These clients have not typically come into a legal services office over the years. They've made do. They've fallen in between the cracks.

The state and local agencies that handle public benefits send out a lot of important information to people who qualify, apply for, or receive those benefits. But how do people with serious visual impairments get that information? In New York, people received it in a haphazard and insufficient way—until the National Center for Law and Economic Justice sued under the ADA and other laws.

In our November 2017 episode of the Advocacy Exchange, our monthly conversation with advocates advancing change, Greg Bass, the senior attorney at the National Center for Law and Economic Justice who brought the New York litigation, talked about the case and how it can be a model for advocacy in other states.

Be sure to read Greg’s advocacy story, Litigating the Right of Clients with Visual Impairments to Access Public Benefits Documents in Alternate Formats

eyeglasses on a laptop

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