Technology has transformed the administration of public benefits like SNAP, TANF, and Medicaid. But when these "modernized" systems fail, what recourse do benefits recipients have? How do due process protections apply?
Three attorneys from the National Center for Law & Economic Justice—Gina Mannix, Marc Cohan, & Greg Bass—and Kristen Dama of Community Legal Services of Philadelphia described their work on due process and technology. Be sure to read more about their work in their Clearinghouse article, How to Protect Clients Receiving Public Benefits When Modernized Systems Fail: Apply Traditional Due Process in New Contexts.