Skip to main content
ClearingHouse Community Menu ≡

Improving Remote Communication Between Public Benefits Agencies and Deaf and Hard-of-Hearing Individuals

By Cary LaCheen

The ability of public benefit applicants and recipients to communicate with public benefits agencies through other than face-to-face communication is critical. Advocates should be aware of potential communication barriers, legal requirements, and best practices for effective remote communication and should take on communication-access issues in their advocacy efforts.

Download this article
↑ Go up to the top.