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Workers Comm. of Campbell Fresh v. Berks County CareerLink
No. (U.S. Dep't of Labor filed, Feb. 6, 2003) ; Clearinghouse Number: 55136
Description
Laid-Off Immigrant Workers Charge Language Discrimination in Work-Force Development Services
Abstract
Group of laid-off Spanish-speaking workers filed a complaint with
the U.S. Department of Labor against Pennsylvania Department of
Labor and Industry and Berks County work-force development
agencies. Complainants charge ongoing discrimination—in
violation of Title VI of the Civil Rights Act of 1964 and Section
188 of the Workforce Investment Act—in the provision of
benefits, job training, and job placement services against
limited-English-proficient individuals. They allege that (1) a
significant number of county residents speak English less than
“very well,” and officials nonetheless regularly fail
to offer them the variety of services available to the
English-speaking population; (2) Department of Labor and
Industry’s Bureau of Unemployment Compensation administers
unemployment insurance benefits entirely through a telephone system
largely inaccessible to limited-English-proficient persons, and
documents are available only in English; (3) department’s
Bureau of Workforce Investment lacks adequate bilingual staff, has
limited materials in Spanish, has not developed bilingual training
programs, and resisted approving expenditures for
English-as-a-second-language classes; (4) department’s Bureau
of Employer and Career Services has no bilingual staff in Berks
County and relies heavily on English-only computerized job
recruitment and placement programs; (5) county agencies and head of
the work-force investment board have resisted providing
linguistically accessible services; and (6) these agencies must
translate vital documents, hire competent bilingual staff, develop
viable training opportunities for limited-English-proficient
persons, and otherwise ensure that complainants have access to
services equivalent to those available to the English-speaking
population.
